At SastiDeal.pk, we aim to provide the best shopping experience. While we strive to ensure that every order is delivered accurately and in perfect condition, we understand that issues may occasionally arise.

💸 Refund Eligibility:

Refunds are only applicable in the following cases:

• You received a damaged, defective, or wrong item.

• The item is out of stock and cannot be replaced.

• You returned the item following our approved Return Policy process.

Refunds are not applicable in the following cases:

• Change of mind

• Minor differences in color or design due to screen settings

• Item was used or damaged after delivery

• Product returned without valid reason or proof

📷 Required for Refund:

• A clear unboxing video or photos as evidence, shared within 3 days of receiving the product.

• The product must be unused, with original packaging and tags intact.

⏳ Refund Process:

Once your return is received and inspected:

• We will notify you via email/WhatsApp about the approval or rejection of your refund.

• If approved, your refund will be processed within 5 to 7 working days.

• Refund will be made through bank transfer, Easypaisa, or JazzCash, based on your preference.

📩 Contact for Refund:

To request a refund, please contact:

• Email: sastideal.official01@gmail.com

• WhatsApp: [Add your number here]

Please include:

• Order number

• Reason for refund

• Proof of damage (video/pictures)