At SastiDeal.pk, customer satisfaction is our top priority. We take great care in delivering your products and hope you love what you ordered. However, if there is an issue with your parcel, we’re here to help.

✅ Return Eligibility:

We accept returns only in the following case:

• You received a damaged, defective, or wrong product.

Please note that we do not accept returns for reasons such as change of mind, wrong size/color selection (unless it was our error), or product dislike after use.

📦 Conditions for Return:

• Item must be unused, in its original packaging, and with all tags intact.

• Return request must be raised within 3 days of receiving the parcel.

• A clear unboxing video or pictures must be provided as proof at the time of opening the package.

🚚 How to Request a Return:

To request a return, please contact our customer support via:

• Email: sastideal.official01@gmail.com

• WhatsApp: [Add your number here]

Please include:

• Order number

• Reason for return

• Photos/video evidence of the issue

🔁 Exchange/Replacement:

If your return is approved, we will arrange a replacement or exchange of the product. In case the item is out of stock, we may offer store credit or a refund.

❌ Non-Returnable Items:

• Used, damaged by customer, or altered products

• Clearance or sale items

• Items returned without proper reason or evidence